Information Collected

AstrosTech is the sole owner of all information gathered from clients on our website. We do not share, sell, or rent this information to any third parties except those listed in this policy. Information collected from customers may be used to better understand their journey or to conduct research on their buying behavior.

We collect names, contact numbers, email addresses, billing and shipping addresses, and payment information such as credit card numbers to fulfill transactions. Customers must supply us with their username, email address, and password to access their account information in the future. To help keep their information private, customers are asked not to share their login and password information with any third parties.

Promotional Emails Policy

If you choose to receive promotional emails, newsletters, and surveys, your contact information will be used to deliver this information directly to you. If you opt out of receiving promotional details, we may still send you order details, transaction information, and tracking information to enhance your relationship with us. Non-promotional emails may include changes in policies, business operations updates, requests for revision or review of your information, and detailed information regarding previous transactions.

We may also obtain information about our customers from third-party sources, such as marketing records and databases for commercial purchasing. Any such information will be used in accordance with applicable restrictions or constraints imposed by the third-party source.

Account Registration Process

To handle your orders in a timely manner, you must first complete the New Account Registration form before placing any orders on our site. You’ll be asked for your phone number, email address, billing address, and shipping address. This information will be used to notify you of your order status and order in-transit information.

Order Placement Process

The information gathered during account registration will be used in the order processing process as well. Your financial information, including card numbers, expiration dates, CVV codes, purchase orders, money orders, and wire transfer details, will be required to complete the billing process of your order.

If there are any issues with the order process, we will contact you using the same contact information to validate your information. We will share your financial and personal information with our merchant bank or an authorized third party for verification and approval to complete and fulfill your order request.

Order processing is fully secured and safeguarded by modern security mechanisms. You can learn more about our safety precautions and processes by visiting the security section of our site.

Cookies and Technology

Our website is customized to provide a better experience for our customers. Therefore, our webpages are modified based on information collected through cookies. Cookies may also include information about your browser type. A cookie is a small text file generated by a website and stored on your device. Cookies are used when you access our website.

You can choose to disable cookies on your browser. While you will be able to browse our webpages, you will not be able to add any products to the shopping cart or make a purchase. Without cookies enabled, our shopping cart will not function. Therefore, we request that you enable cookies to provide us with the necessary information to accept, maintain, and collect your order details.

Any personal, identifiable information collected by cookies on our site will not be shared with any third party. However, our affiliated partners, manufacturers, resellers, or business partners may also use cookies on our webpages. AstrosTech has no control over these cookies, and this privacy statement only covers the use of cookies by us, not by any third parties.

Log Files

We may use device data to analyze trends, operate the site, track customers’ movements, and compile broad demographic data. Your IP address is captured in log files when you visit the site. We do not link or distribute your IP address to any third-party affiliates. However, we may use the data in log or other types of files, combined with the rest of the information we collect about you.

Information Shared with Third Parties

For order processing and management, we rely on third-party services for tasks such as shipping, tracking, payment processing, delivery addresses, data analysis, package delivery, and marketing assistance. Information is shared with these parties to process functions.

These third parties have limited access to the information you supply and are not permitted to use it for unrelated purposes. PayPal and FedEx Corporation are two of our many affiliates.

In the event of a business change, acquisition, or sale of our firm or subsidiary, customer information may be transferred as it is included in the assets. However, personal information will only be handled in accordance with our current Privacy Policy.

Information You’d Like to Volunteer

As a customer, you can choose to volunteer information on our site. You may also create a public profile in our community section, sharing product reviews, feedback, chats, photo uploads, or other communication methods. This information will be made public on the site, including your username and any images you agree to share.

We provide an open platform for communication where customers can post useful information or share their experiences to help new users make a purchase. Testimonials posted on the site are moderated to ensure authenticity and accuracy.

The company reserves the right to edit or remove any personal information statements that violate the law or interfere with privacy rights. We also reserve the right to post or remove any statements at our discretion.

By posting testimonials and/or comments on our site, you give us the right to use or reprint the posted statements with our business partners and affiliates. You agree to the following:

– We may use or reprint your testimonials without compensation.

– We may use your testimonials with or without name credit.

– We have the perpetual right to use the posted testimonials.

– We may use your testimonials locally and globally in any media, including internet advertising.

– You must only post your testimonials and not have someone else write feedback for you.

– Our company associates, affiliates, partners, or subsidiaries may use your testimonials in relation to their business or websites.

– We may edit testimonials to remove personal information that violates our privacy policy.

Any personal contact information provided will not be disclosed in connection to any reprint.

Referral Policy

We value the support from our customers and encourage referrals to friends and family. By providing their names and email addresses in our “Refer a Friend” section, we will send them a one-time email, inviting them to visit our website.

Their information will be safe and confidential with us.

Prohibited Use of Site by Children

AstrosTech’s website is not intended for use by children, and no product purchases are allowed by children. We are committed to the protection, safety, and privacy of children. Products advertised on the site are solely for youth and only adults are meant to purchase products.

People under 18 years of age must make purchases on the site in the presence of a consenting adult.

We do not knowingly or intentionally collect any personal information from children under 13 years of age.

External Link Policy

AstrosTech’s website contains external links outside of its domain. We are not responsible for the privacy policies of linked sites.

We advise users to be aware of linked sites when they leave our site and read the privacy policy statements of linked sites that collect personal information. This privacy policy applies only to the information we collect from you on our site.

Change and Review of Information

You can always review and update your personal information on the site, including your contact numbers and addresses, by visiting the “My Account” section. Using your username and password, you can access your account online to review or update.

If you forget your username or password, you can click the “Forgot Your Password” option to recover your account. You can also contact our Customer Care team for assistance.

Cancel Email Subscription

To stop receiving alerts, promotional messages, newsletters, or special offer reminders, you can deselect the email subscription service at any time by unchecking the “Subscriber List” during the account registration process. You can also write to us via email or click the “Unsubscribe” option in emails sent to you.

Change in Our Privacy Policy

AstrosTech reserves the right to revise its Privacy Policy Statement at any time. We request customers review this policy periodically to stay informed of updates.